What is an Exam Voucher?

A CompTIA exam voucher is a unique code that will enable you to take your exam at an authorized CompTIA Test Service Provider. Exam vouchers are used similar to a gift card. For example, employers often use vouchers to pay for their employees’ exams or parents may purchase vouchers for their children.

Exam Voucher Details

• Vouchers are non-refundable and non-returnable.
• CompTIA A+ certification requires two exams, with one voucher per exam required.
• One voucher is applicable towards one exam [in any A+ series] at an authorized CompTIA Test Service Provider.
• You must pass both A+ exams from the same exam series to achieve CompTIA A+ certification (e.g., A+ 1101 and A+ 1102).
• All vouchers, including any retakes, are valid for 12 months from the date of purchase unless otherwise noted.
• You must register and take your exam prior to the voucher expiration date.
• Voucher expiration dates cannot be extended under any circumstances.
• Certification exam retirement dates supersede voucher expiration dates. CompTIA may retire certifications and corresponding exams prior to voucher expiration dates.
• Visit the CompTIA website for certification exam information, including exam launch and retirement dates. 
• Vouchers are country and currency restricted.
• CompTIA and the participating test providers are not responsible for lost or stolen vouchers.
• Vouchers cannot be redeemed for cash or credit.
• CompTIA vouchers may not be resold.

Exam Retake Details

• For voucher purchases that include a retake, if you fail the exam on your first attempt use the same voucher to register and retake the exam.
• All vouchers, including any retakes, expire 12 months from the date of purchase, unless otherwise noted.
• The retake is only valid for the same exam version that you failed. You cannot use the retake for a different version of the exam.

Additional Order Information

• Order information will be emailed within 3 - 4 hours from purchase.
• You will receive two emails. The first email will be your order confirmation and the second email will include your exam voucher, the voucher expiration date and voucher terms and conditions. Check your spam, junk and promotional folders.

Redeeming Your Voucher 

• Redeem your voucher to schedule your CompTIA certification exam on the Pearson VUE website.

What is CertMaster Practice?

CompTIA CertMaster Practice is an online knowledge assessment and training companion tool to help you prepare for your CompTIA certification exam. Featuring an adaptive question-first design, CertMaster Practice quickly assesses what you already know and what you still need to learn. For those topics where you need more support, CertMaster Practice provides personalized remediation and feedback. Once you’re ready, you can demonstrate your knowledge on a timed practice test complete with performance-based questions.

• Speed-up learning
• Increase retention
• Build confidence

Topics Covered

Module 1: Mobile Devices

Module 2: Networking

Module 3: Hardware

Module 4: Virtualization and Cloud Computing

Module 5: Hardware and Network Troubleshooting

Practice Test

Product Information

• One CompTIA CertMaster Practice for A+ Core 1 (220-1101) license
• Once activated, CertMaster Practice for A+ Core 1 (220-1101) is valid for 12 months

How to Access CertMaster Practice

An access code and instructions will be sent after your purchase is complete.

You may then login anytime at https://login.comptia.org/training-products

What is CertMaster Learn integrated with CertMaster Labs?

CertMaster Learn is a comprehensive eLearning experience that helps learners gain the knowledge and practical skills necessary to be successful on CompTIA certification exams, and in their IT career. A Learning Plan helps learners stay on track with your studies, while robust analytics bring awareness of strengths and weaknesses.

CertMaster Labs make it easy for learners to practice and apply their skills in real workplace scenarios in preparation for the certification exam. All lab activities use real equipment and software, offer feedback and hints, and provide a score based on learner inputs, ultimately guiding learners to the most correct and efficient path through job tasks.

In the integrated experience, CertMaster Labs are integrated as Study Tasks within the CertMaster Learn Learning Plan, accessible through a single login and seamless workflow. 

• Lessons cover all exam objectives with integrated videos
• Hundreds of practice questions test your knowledge
• Performance-based questions apply what you’ve learned in a scenario
• Assisted Labs guide you step-by-step through tasks
• Applied Labs present goal-oriented scenarios and require critical thinking and analysis
• Flashcards ensure you know the terminology and acronyms required for the exam
• The Learning Plan keeps you on track with your studies

Topics Covered

Lesson 1: Installing Motherboards and Connectors

Lesson 2: Installing System Devices

Lesson 3: Troubleshooting PC Hardware

Lesson 4: Comparing Local Networking Hardware

Lesson 5: Configuring Network Addressing and Internet Connections

Lesson 6: Supporting Network Services

Lesson 7: Summarizing Virtualization and Cloud Concepts

Lesson 8: Supporting Mobile Devices

Lesson 9: Supporting Print Devices

Labs Available:

Assisted Lab: Exploring the Lab Environment

Assisted Lab: Installing a Motherboard

Assisted Lab: Installing Power Supplies

Assisted Lab: Installing and Configuring System Memory

Assisted Lab: Installing RAM

Assisted Lab: Installing CPU and Cooler

Assisted Lab: Upgrading and Installing GPU and Daisy-Chain Monitors

Assisted Lab: Exploring the Virtual Machine Lab Environment

Assisted Lab: Compare Networking Hardware

Assisted Lab: Compare Wireless Network Technologies

Assisted Lab: Configure a SOHO Router

Assisted Lab: Compare Protocols and Ports

Assisted Lab: Troubleshoot a Network #1

Assisted Lab: Troubleshoot a Network #2

APPLIED Lab: Troubleshoot a Network #1

APPLIED Lab: Troubleshoot a Network #2

Assisted Lab: Adding Expansion SSD in a Laptop

Assisted Lab: Upgrading Laptop RAM

Assisted Lab: Replacing Laptop Non-User Removable Battery

Assisted Lab: Configuring Laptop Dock and External Peripherals

Assisted Lab: Deploy a Printer

Access key Information

• One license provides access to CertMaster Learn for A+ Core 1 (220-1101) with CertMaster Labs integrated throughout the course
• Once activated, the license is valid for 12 months

How to Access CertMaster Learn integrated with CertMaster Labs

An access key and instructions will be sent via email after your purchase is complete.

You may then login anytime at https://login.comptia.org/training-products